These Terms of Service (the “Terms”) are a binding legal agreement between you and ClipCraft (“ClipCraft,” “we,” “us,” or “our”), concerning your access to and use of the ClipCraft website, application, and related services (together, the “Service”).
By creating an account, uploading content, making a payment, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. By using the Service you represent and warrant that you are 18 or older, that you have the legal capacity to enter into a binding contract, and — if you are using the Service on behalf of an organization — that you have the authority to bind that organization to these Terms.
The Service is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information to us, contact us at support@clipcrafts.net and we will delete it.
2. Your Account
You access the Service through an account. You are responsible for:
- providing accurate and current account information;
- maintaining the confidentiality of your credentials;
- all activity under your account, whether authorized by you or not.
You must notify us immediately of any unauthorized access to your account. We may suspend or terminate your account without notice if we reasonably suspect a breach of these Terms or misuse of the Service.
3. The Service
The Service allows you to upload video content, which we process using automated systems and artificial intelligence to generate transcripts, select footage, and render edited video output (“AI Output”). The Service is provided as-is. Specific features, models, pricing, and usage limits may change at our discretion.
4. Your Content
“Your Content” means all video, audio, text, images, and other materials you upload, submit, or otherwise make available to the Service.
4.1 Ownership
You retain all ownership and rights in Your Content. Nothing in these Terms transfers ownership of Your Content to us.
4.2 License to us
You grant us a non-exclusive, worldwide, royalty-free license to host, store, transmit, reproduce, modify, and create derivative works of Your Content, solely to the extent necessary to:
- operate, provide, and improve the Service for you;
- generate AI Output you request;
- comply with legal obligations; and
- enforce these Terms.
This license ends when you or we delete Your Content from the Service, except to the extent we must retain copies for legal compliance, routine backup, or dispute resolution, and except to the extent Your Content has been incorporated into AI Output you have already downloaded or shared.
4.3 Your representations
You represent and warrant that:
- you own Your Content or have all rights, licenses, consents, and releases necessary to upload it and grant us the license above;
- Your Content and your use of the Service do not and will not violate any law, contract, or third-party right, including intellectual property rights, privacy rights, rights of publicity, or data protection laws;
- every identifiable person featured in Your Content has given any consent required by applicable law for their image, voice, likeness, or personal data to be processed by the Service;
- Your Content does not contain material prohibited by Section 6.
4.4 No AI training
We do not use Your Content to train any general-purpose AI models. Our AI sub-processors are contractually barred from using content submitted through their APIs to train their models. See our Privacy Policy for details.
5. AI Output
5.1 Ownership of AI Output
As between you and us, you own the AI Output generated from Your Content, subject to any third-party rights in underlying materials and to any limitations that applicable law places on the copyrightability of AI-generated works.
5.2 No warranty on AI Output
AI Output is generated automatically by machine-learning systems and may contain errors, inaccuracies, unintended edits, hallucinated content, or output that fails to match your expectations. You are solely responsible for reviewing AI Output before using, publishing, or sharing it. We make no warranty that AI Output will be accurate, complete, fit for any particular purpose, free of infringing or objectionable material, or suitable for publication.
5.3 Your responsibility
You are solely responsible for any use, distribution, or publication of AI Output. You must ensure that AI Output, combined with Your Content, complies with applicable laws and the rights of any third parties before you share, post, or monetize it.
6. Acceptable Use
You must not use the Service to upload, generate, store, or distribute content, or to engage in conduct, that:
- infringes any copyright, trademark, trade secret, patent, or other intellectual-property right;
- violates anyone’s privacy, publicity, or data-protection rights;
- depicts sexual abuse or exploitation of minors, or child sexual abuse material (“CSAM”);
- depicts real, identifiable people in a sexual, defamatory, or misleading way without their clear consent — including non-consensual deepfakes, fake endorsements, or fabricated statements;
- incites violence, terrorism, or hatred against a protected group, or threatens a specific person;
- is defamatory, fraudulent, or deceptive;
- violates any law, regulation, or court order;
- contains malware, viruses, or code designed to disrupt or gain unauthorized access to systems;
- probes, scans, or tests the vulnerability of the Service or circumvents any security or access control;
- scrapes, crawls, or extracts data from the Service through automated means except as expressly permitted;
- reverse-engineers, decompiles, or attempts to derive the source code of the Service;
- resells or redistributes the Service without our written permission;
- uses the Service or AI Output to develop, train, or improve any product or model that competes with the Service;
- impersonates any person or entity, or misrepresents your affiliation with any person or entity.
We may remove content, suspend or terminate accounts, refuse service, and cooperate with law enforcement at our sole discretion where we reasonably believe a violation has occurred. We will report CSAM to relevant authorities as required by law.
7. Payments, Credits, and Refunds
7.1 Paid Service
Certain features of the Service require payment. Fees, credits, and included quotas are shown in the Service at the time of purchase.
7.2 Processing and merchant of record
Payments are processed by Paddle, which acts as the merchant of recordfor transactions on the Service. That means Paddle is the party that sells you the license, takes payment, collects applicable VAT or sales tax, and issues the invoice. By making a purchase you also agree to Paddle’s terms.
7.3 Taxes
Fees exclude applicable taxes, which will be added where required. You are responsible for all taxes arising from your use of the Service, except for taxes based on our net income.
7.4 Refund policy
If you are unhappy with a render or with the Service for any reason, email us within 14 days of the charge and we will refund it — no questions asked. We would rather have a customer who is happy than a fee we had to argue for.
- Failed renders. If a render fails because of an error on our side, we will re-run it at no cost or refund it, at your choice.
- Subscription cancellations. You can cancel your subscription at any time through the customer portal. Cancelling stops future charges, and access continues through the end of the billing period you have already paid for. We do not offer prorated refunds for that partial period unless applicable law requires us to.
- How refunds are processed. Refunds are handled by Paddle — our payment provider and merchant of record — and returned to the original payment method, typically within 5–10 business days.
This policy is intentionally more generous than applicable cooling-off law requires, and is provided in addition to — not in place of — any mandatory consumer rights you have under Israeli, EU, UK, or other applicable law.
7.5 Price changes
We may change pricing at any time. Changes will not apply to renders you have already paid for.
8. Our Intellectual Property
The Service — including its software, interfaces, designs, text, graphics, and the ClipCraft name and logo — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted.
9. Feedback
If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate them without obligation to you.
10. Copyright Complaints
We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice containing:
- your physical or electronic signature;
- identification of the copyrighted work you claim has been infringed;
- identification of the material you claim is infringing, with enough detail to let us find it;
- your contact information (address, telephone, email);
- a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law;
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Send the notice by email to support@clipcrafts.net with the subject line Copyright Complaint — ClipCraft.
Counter-notice. If your content was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice containing items comparable to those above, plus your consent to the jurisdiction of the competent courts of Tel Aviv-Yafo, Israel (or, where you are located outside Israel, the courts of your place of residence if required by applicable law).
Repeat infringers. We will terminate the accounts of users we determine to be repeat infringers.
11. Privacy
Our Privacy Policy explains what personal data we collect and how we use it. By using the Service you acknowledge those practices.
12. Termination
You may close your account at any time. We may suspend or terminate your access to the Service, with or without notice, at any time, for any reason, including if we believe you have violated these Terms, if the Service is discontinued, or if required by law.
Upon termination:
- your right to use the Service ends immediately;
- Your Content may be deleted;
- any prepaid, unused, non-refundable credits are forfeited except where applicable law requires otherwise;
- Sections 4 (to the extent licenses survive), 5.2, 5.3, 6, 9, 13, 14, 15, 16, and 17 survive termination.
13. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Service and all AI Output are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including (without limitation) warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted or error-free operation. We do not warrant that the Service or AI Output will meet your requirements, that defects will be corrected, or that the Service or any files downloaded from it will be free of viruses.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent those exclusions are not permitted where you live, the warranties that applicable law requires us to give apply, and all other warranties are excluded to the maximum extent allowed.
14. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will ClipCraft or any of its affiliates, officers, employees, agents, or licensor (together, the “ClipCraft Parties”) be liable for:
- any indirect, incidental, special, consequential, exemplary, or punitive damages;
- lost profits, lost revenue, lost data, loss of goodwill, business interruption, or the cost of substitute services;
- any claim arising from content you upload, content you download, or AI Output you share or publish,
whether based on contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.
In all cases, the total aggregate liability of the ClipCraft Parties arising out of or relating to these Terms or the Service will not exceed the greater of (i) one hundred U.S. dollars (US$100) or (ii) the amounts you paid us for the Service in the twelve (12) months immediately before the event giving rise to the claim.
Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, willful misconduct, or gross negligence where those limits are unenforceable by law (including under mandatory provisions of Israeli law).
15. Indemnification
You will defend, indemnify, and hold the ClipCraft Parties harmless from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or related to:
- Your Content;
- your use of the Service or any AI Output;
- your breach of these Terms or of any representation or warranty you made;
- your violation of any law or any right of a third party.
We may assume exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us. You may not settle any such matter without our prior written consent.
16. Time Limit to Bring a Claim
To the fullest extent permitted by law, any claim arising out of or related to these Terms or the Service must be filed within one (1) year after the cause of action arises, or it is permanently barred.
17. Governing Law and Jurisdiction
These Terms — and any dispute arising out of or relating to them or the Service — are governed by the laws of the State of Israel, without regard to its conflict-of-laws principles. The competent courts of Tel Aviv-Yafo, Israel have exclusive jurisdiction over any such dispute, and you and we each consent to the personal jurisdiction of those courts.
If you are a consumer habitually resident in the European Union, the United Kingdom, or another jurisdiction that grants you mandatory consumer-protection rights, nothing in this Section removes the protection of those mandatory rights, and you may also bring proceedings in the courts of your place of residence where required by law.
18. Changes to the Terms
We may change these Terms from time to time. If we make material changes we will provide reasonable notice — for example, by email or a notice in the Service — before the changes take effect. Your continued use of the Service after the effective date of the updated Terms means you accept them. If you do not accept the updated Terms, you must stop using the Service.
19. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any other documents referenced here, are the entire agreement between you and us regarding the Service, superseding any prior agreements on the subject.
- No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
- Severability.If any provision is found unenforceable, the remaining provisions stay in effect, and the unenforceable provision will be modified to reflect the parties’ intent to the extent permitted by law.
- Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms at any time without notice, including in connection with a merger, acquisition, or sale of assets.
- Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.
- Third-party beneficiaries. There are no third-party beneficiaries of these Terms.
- Headings. Section headings are for convenience only.
- Language. These Terms are provided in English. If translated, the English version prevails in case of conflict, except where your local consumer-protection law requires otherwise.
- Force majeure. We are not liable for any delay or failure caused by circumstances beyond our reasonable control.
20. Contact
For questions, notices, and copyright complaints:
ClipCraft
Email: support@clipcrafts.net
This document is provided for transparency and for your convenience. It is not legal advice. If you need guidance on your rights or obligations, consult a lawyer qualified in your jurisdiction.